FAQ | Zylox Pulse

FAQ - Everything you need to know about your Zylox Pulse smartwatch

Welcome to the Zylox Pulse support area. This FAQ has been specifically designed to answer the most frequently asked questions about our smartwatches. Our goal is to support you in using our products so you can fully enjoy every health and fitness feature. With this resource, you'll find immediate solutions to optimize your customer experience.

Compatibility and Connectivity

Our smartwatches are compatible with Android 5.0+ and iOS 9.0+. This FAQ helps you check your smartphone's compatibility and details the available features depending on your software version. If you have an older model, we recommend consulting our guides for the best synchronization solutions.

Battery Life and Performance

Our watches typically last between 5 and 10 days, depending on your daily usage. To maximize your battery life, this FAQ offers practical tips, such as adjusting screen brightness, managing smart notifications, and activating power-saving mode when you're on the go.

Water resistance and precautions

Certified 3ATM, our watches are perfectly resistant to splashes and rain. For swimming enthusiasts, it's essential to check the suitable models in this section. Here, we specify the necessary precautions to ensure the longevity of your device in the face of humidity and intense aquatic activities.

Delivery, Returns and Warranty

We guarantee fast delivery within 3 to 14 business days. If you're not satisfied, our 30-day return policy is there for you. In addition, every product comes with a 12-month manufacturer's warranty. By regularly checking this FAQ, you'll stay informed about refund procedures and how to activate your technical support. For any further questions, our team is always available to assist you.